What if the most important breakthrough in corporate training came from a fast-food restaurant? While Fortune 500 companies were spending billions on sophisticated learning management systems and compliance programs, McDonald's stumbled onto something extraordinary.

While oil executives worldwide panicked in October 1973, Shell's boardroom felt strangely calm.

For two years, they'd been roleplaying Arab oil ministers, exploring unthinkable scenarios. When prices quadrupled overnight, Shell wasn't scrambling—they were ready.